Step by step
Your first appointment, from booking to treatment.
Book your appointment
Online booking is available for all myotherapy and remedial massage patients, all osteopathy patients, and new chiropractic patients. Returning chiropractic patients are asked to phone us on (03) 9388 1233 to schedule.
A new patient form is available to download and complete before you arrive — ask the clinic for the PDF when you book.
Arrive 10 minutes early
Please arrive 10 minutes before your appointment to complete your paperwork. Bring any current scans, imaging or reports relevant to your condition — these help your practitioner assess you more thoroughly.
Your initial consultation
Your practitioner will take a thorough case history, discuss your symptoms and goals, and carry out a physical examination. Depending on your condition, you may be asked to undress to your underwear for the examination. Gowns and towel draping are available.
Treatment and next steps
Following the assessment, your practitioner will discuss their findings and, where appropriate, provide treatment in the same appointment. They will recommend a care plan tailored to your condition and goals.
Payment
Fees are due at the time of your visit. We accept credit card, EFTPOS and cash. HICAPS on-the-spot claiming is available if you have Extras cover — bring your health fund card. If you’re claiming via Medicare (CDM / EPC), bring your GP referral.
